Also make sure that you always give them a deadline date for a response. Always write your letters in such a manner that if they fail to respond they are agreeing with your position. If they indicate that you have a contract that requires more of you, have them send you a copy of that contract with an explanation of the requirements.
Again, send your letter return receipt requested so that you have proof they received your correspondence.Īsk them to put any explanations or clarifications in writing. State in the letter that you will consider the cancellation accepted if you receive no written response by the end of the thirty days. Document all correspondence and actions you take! Save a copy of your letter before sending so you know exactly what you sent. You then have proof, and you know when they received it. We even recommend you use a signature confirmation or other proof that they received the document. Most commonly, you’ll need to send a written letter to cancel your contract. But you have legal rights to see your contract and cancel it within the terms of the contract. They are not about to go out of their way to assist you in leaving them as a monitored customer. On a PC, most software lets you hit Ctrl-F to do a search in the document.Ĭanceling your contract can be simple, but the high rates of alarm monitoring agreements are very important to these companies. If you get your contract as a digital file, try searching for these terms. Ownership of Equipment: Who owns the equipment? Will the Alarm Company remove the equipment? If the monitoring agreement doesn’t stipulate who owns the equipment, you own it.Penalty for termination: If you cancel your service before the end of the contract period is there a penalty? What is it?.Notification for termination: How much notice is required before the end of the agreement in order for the agreement to not automatically renew? Does the contract provide for canceling the service?.Term of agreement: What is the expiration date of the agreement?.Before before switching to a lower cost alternative like Blockwatch Alarm neighborhood based alarm monitoring, look for the following information in your current monitoring agreement:
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